Comments on: Charter Cable Just Lost My Business

By: Dennis

Dennis — Sat, 02 May 2009 03:27:34 +0000

I’m frustrated with the fact that the Charter company here won’t let me get just internet. I am required to get the basic cable even though I don’t watch it as I have Dish Network. I’m paying $12 a month for something that I’m not even using and that is about to go up another $2.25. I had been sticking with them as no one else in the area comes close to the 10meg speed that charter offers. But this latest increase is just a little too much and I’m going to call them and tell them that if I can’t get internet without the basic cable then just take it all out and I’ll get internet from somewhere else even if it is half the speed.

By: Rebecca

Rebecca — Sat, 27 Dec 2008 17:23:52 +0000

Yes. I’m there. My rates have risen from 19.99 to 25.99 to 29.99 to 42.99 to 54.99 and on. I have high speed internet, phone, and cable all tied in. My bill is well over $100./mo now and seems stupid. The continue to change their line up, and what you need to watch what you want, I need to get out of this rut quickly but I’m not sure how. It seems my life is spent switching from one company to another based on their latest and greatest that only lasts for a short while, and then to extract myself from them, requires a monumental undertaking…that is why I moved from AT & T…since I have a cell phone plan…and so on…what they count on. I am so disgusted I can’t stand it.

By: November Commenters

November Commenters — Mon, 01 Dec 2008 12:40:54 +0000

[...] That One Caveman – Charter Cable Just Lost My Business [...]

By: Kenneth Pepper

Kenneth Pepper — Mon, 01 Dec 2008 12:18:43 +0000

I may drop charter.
They are increasing my rates also.
If they charge me a disconnect fee i will not pay
If they continue to charge that fee then i will charge them for thier trunk lines running over my property if they don’t pay then they will have to relocate their trunk lines.

By: Lance

Lance — Wed, 26 Nov 2008 16:20:25 +0000

I believe I spoke with Yvonne the other day as well. Man she left me furious. I am in the same boat and have decided to be done with Charter as well.

By: That One Caveman

That One Caveman — Mon, 24 Nov 2008 04:44:29 +0000

Sean,

I was able to get about 8 stations plus substations with the digital tuner box I bought – with just holding up my antenna in the center of the house. Once I get it permanently mounted in the attic, I’m sure to get an even better signal. Remember that all antennas are still directional. Depending on where your antenna’s located, you may have to use a rotor to pick up all the stations.

By: Sean

Sean — Mon, 24 Nov 2008 02:42:04 +0000

Fiddled with this today from the other side of St. Louis. So far, we get ONE digital station (Fox). Hope you have better luck!

Plan B: forget about the local stations and setup PC-to-TV…

By: No Debt Plan

No Debt Plan — Thu, 20 Nov 2008 15:43:09 +0000

Wow. Charter did the same thing with me. They had a special at the time for $19.99 on their website for basic cable and internet. However, I lived in a new neighborhood that wasn’t in the computer system (but they did service it).

When I called in to try and get the internet deal I was told it was “only available online” and that ordering it through Charter via phone would be $39.99. I called BS and she stood her ground.

So I did this neat little trick: I called Charter Executive Customer Service. Got a call back the next day and they said the same thing — except the guy was intelligent and polite on the phone. I told him I wasn’t going to beg Charter for their business and that I had already signed up for DirecTV.

So go to Google and search “Charter Executive Customer Service” to tell them how it is, and get them to waive the ridiculous fee.

By: Michael

Michael — Mon, 17 Nov 2008 00:21:30 +0000

I would refuse to pay the $13 disconnection fee. I’m sure there’s some legal basis for the argument, as you likely didn’t sign a contract. They can’t charge you like that for getting rid of their service.

By: Weekly Round Up: Goodwill Edition — Green Panda Treehouse

Weekly Round Up: Goodwill Edition — Green Panda Treehouse — Sat, 15 Nov 2008 23:05:22 +0000

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